Bert Vanmanshoven, president of Customer Contact, and Hans Cleemput, director, will present a short overview of the highlights of 2022 and will look forward to 2023.

We will present you the 2023 Customer Contact budget, update you on the status of the Happy Customer charter and inform you of the major theme's, projects and events we will be working on in 2023.

And we will unveil some exciting news for the new year!

Let's toast to the new year with colleagues and friends!