Customer Contact Congress 2021
The Customer Contact Score
Technopolis, Mechelen
18 november 2021
Thank you, Sponsors!
We want to say thank you to these sponsors that help make the Customer Contact Congress 2021 happen!
You can read up on some of the innovating things they are doing on this page!
Freshworks News
- Worldwide research (free PDF) on “Deconstructing Delight“.
- Profel case study: More efficiency and structure in managing tickets.
Vonage News
- Video in the contact centre: how to future-proof your CX
- Moving to a virtual contact centre
- Communication is key to remote work
- Is your contact centre ready to win with the customers of 2021?
Salesforce
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From bricks to clicks: how IKEA is boosting digital service.
Learn how IKEA is empowering its agents to create a best-in-class digital service experience that lives up to the streamlined in-store experience customers have come to expect of the iconic brand.
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