Webinar: State of Chatbots

What’s the state of chatbots in customer contacts in Belgium? During the Covid-19 pandemic we saw a big shift towards digital channels. Has the use of chatbots and the adoption of chat solutions by customers grown in numbers? What are the main experiences? From a customer point of view, but also from the business side of view?

In a very interactive webinar academic chatbot expert Sven De Clercq from Thomas More will give us an insight on the state of chatbots in Belgium.

And we’ll present 4 different, real-life customer cases from chatbot specialists.

As usual there’s lots of room for questions and discussions, answered by our guests and not by chatbots 😉

Join us on 27 May for this online webinar…