Webinar: Klantcontact in Coronatijden

Webinar

Hoe gaat de klantcontact sector om met de coronacrisis? Telewerken, social distancing, virtuele koffiepauzes en opleiden van nieuwe medewerkers op afstand... Customer Contact organiseerde samen met Möbius een onderzoek naar klantcontact in coronatijden en presenteert meteen na afloop van het onderzoek de resultaten. Het wordt een interactief webinar met praktijkvoorbeelden van customer contact professionals. Inschrijven […]

Gratis

Webinar: State of messaging

Online

While messaging started from the consumer space, with Whatsapp as best known app, it quickly became apparent that businesses could also benefit from this to keep in touch with their customer base. It allows to build conversations with them in an effortless way, The asynchronous nature of the channel allows to continue the conversation at the customer’s […]

Gratis

Access All Areas: IPG

Online

Fac. contact center IPG, member of Customer Contact, the Belgian customer contact association, has been labeled "Top Employer" for the second time in a row. In this Access All Areas online webinar, IPG virtually opens its doors to other contact center professionals. During the webinar, IPG explains exactly what the Top Employer label entails and […]

Gratis

Verint & Eneco’s Future Of Work webinar

Ben je ook benieuwd naar de Future of Work? Meld je dan snel aan voor dit door Verint gratis aangeboden webinar van 31 maart. Daar vertellen zij hoe Eneco de nieuwe generatie hoogopgeleide klantcontact-medewerkers duurzaam aan zich weet te binden. REGISTER NOW

Digital Experience as a Service – An Avaya Journey on Customer Experience

Avaya, in cooperation with Customer Contact, the Belgian customer contact association, welcomes you to the free online webinar on Digital Experience as a Service on Thursday 6th May 2021 from 15.00 to 16.00 CET. Migrating to the cloud has never been easier while at the same time, due to the various “as a Service” options, […]