Zendesk Roadshow Benelux & Nordics

Customer Contact member Premium Plus invites you to join the online Zendesk Roadshow Benelux & Nordics. Customer expectations have changed - is your brand keeping up? We’re all adapting to the significant shift in customer behaviour we’ve seen in the last year. But with a great game plan, we can transform these challenges into opportunities. […]

Human vs Digital Experience webinar

Register yourself for the exciting new webinar, Digital vs. Human Customer Experience. Steven Van Belleghem & Nancy Rademaker take you on a journey through the latest customer contact insights. Powered by Customer Contact Member KORAMIC2ENGAGE REGISTER FOR FREE NOW!!!!

Webinar: State of Chatbots

Online

What's the state of chatbots in customer contacts in Belgium? During the Covid-19 pandemic we saw a big shift towards digital channels. Has the use of chatbots and the adoption of chat solutions by customers grown in numbers? What are the main experiences? From a customer point of view, but also from the business side […]

Webinar: the future of telesales – Customer Contact & DNCM

Online

Customer Contact, the Belgian Customer Contact Association and DNCM, Do Not Call Me, present the big Future Of Telesales webinar. We invite all telesales professionals to join us for an interactive online meeting on the status of telesales in Belgium, from a legislation point of view but also in regards to the quality of the […]