Quality Monitoring

Spraaktechnologie als verlengstuk van teamleider in corona-tijden

door Customer Contact | april 9, 2020 | Corona, Geen onderdeel van een categorie, Quality, Quality Monitoring, Tech | 0 reacties

Spraaktechnologie als hulp voor het contact center om de continuiteit van het klantcontact in...

Eerste Quality Monitoring Charter in België voorgesteld

door Customer Contact | januari 28, 2020 | Geen onderdeel van een categorie, Quality, Quality Monitoring | 0 reacties

Christophe Veyer (Wabco-Transics), Karoline Fievez (team2lead), Frédéric Devroye (MyQM) en Adeline...

Belgisch quality monitoring handvest in de maak

door Customer Contact | mei 28, 2019 | Geen onderdeel van een categorie, Quality, Quality Monitoring | 0 reacties

Afgelopen week organiseerde Customer Contact een workshop Quality Monitoring samen met...

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